ITS Maintenance Notice: Wednesday, December 7th || Banner will be down during Regular Business hours

ITS Maintenance Notice: Wednesday, December 7th  || Banner Upgrade || Time: 5:30am to 12:00pm

ITS will be performing Emergency Patching to Banner on December 7th from 5:30am to 12:00pm to mitigate a critical vulnerability.

Note: This maintenance will be performed during Regular Business hours, we apologize for the inconvenience this will cause.

Banner Upgrade - Systems Unavailable during this maintenance:

  • Banner
  • SSB (Self-Service Banner)
  • Workflow
  • Argos
  • UNBC Password Management Services

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.