Information Technology Services

Account activation and passwords

UNBC Login Centre

myUNBC Student Portal

Copy and Print Services

UNBC Acceptable Use Policy (pdf)

IT Service Desk

Phone: 250-960-5321 (Local 25321)
Toll-free: 1-866-960-5321
Email: support@unbc.ca
Location: LAB 8-262

Hours of operation

Monday to Friday
8:00 a.m. to 4:00 p.m.
Closed daily from 12:00 p.m. to 12:30 p.m.

IT Support System

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RoboGarden Machine Learning & AI Bootcamp Info Session

Jan 14, 2025 - 4:00 pm to 5:00 pmOnlineZoom

RoboGarden Machine Learning & AI Bootcamp Info Session

Apr 08, 2025 - 2:00 pm to 3:00 pmOnlineZoom

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ITS Maintenance/Information for this week: Tuesday Nov 26th to Monday December 2nd

Terrace Campus Phone Service: Thursday November 28th 12:00pm to 1:00pm

Telus will be performing maintenance on the phone service to the Terrace campus building. There will be a short interruption of service shortly after 12pm.

ITS Maintenance Digest - Week of Nov 19th to Nov 25th

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of November 12th to November 18th

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience) under resources, gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of October 1st to October 7th

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of September 17th to September 23rd

ITS Maintenance/Information for this week:
This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

SharePoint

SharePoint is available to all staff and faculty who require a single point of access for resources such as:

Departmental Intranet Sites
Business Application Links (Banner & FAST)
Employee Online Services
New Employee Checklist
Employee Agreements and many more services sponsored by HR and ITS
UNBC ITS Announcements, News and Events
UNBC Online Phone List
UNBC Phone Help
UNBC IT Support
TMA for Facilities Support

Access UNBC SharePoint

All UNBC employees have access upon account creation
To login, please use your UNBC username and password.
Once you have access please report any problems through IT Support.
New site creation can be requested by all UNBC employees.
Each site is managed by the site owner. Adding new visitors to your site is fast and easy.

Thank you for visiting UNBC SharePoint. We hope everything you require is available through this site. Any suggestions for improvement can be delivered through IT Support. We welcome all feedback.