Information Technology Services

UNBC Information Technology Services is dedicated to providing customer service and computer support to all UNBC students and employees.

Multi-Factor Authentication: Purchasing a new Mobile Device?

Your Mobile Device has to be registered in order for the Multi-Factor Authentication to work with your Mobile Device. If you go and purchase a new phone, download the Microsoft Authenticator app and add your account, it wont work as it needs to be registered.

Please contact the IT Service Desk when you purchase a new Mobile Device so that we can remove and add your new device.

 
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ITS Information and Maintenance Announcements

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ITS Maintenance Digest - Week of Nov 19th to Nov 25th

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of November 12th to November 18th

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience) under resources, gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of October 1st to October 7th

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of September 17th to September 23rd

ITS Maintenance/Information for this week:
This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of July 16th to July 22nd

Wednesday, July 17th || Time: 8:00pm to 12:00am
Some network changes are required that will affect some systems for a brief period of time. These include but not limited to:
• Banner
• Wi-Fi
• GitLab
• FAST
• myUNBC

Thursday, July 18th || Time: 10:00pm – 4:00am
Windows Server Maintenance
• All Windows Servers are impacted – FAST access may be intermittent during this window.

Linux Host Maintenance
• All Linux hosts are impacted

ITS Maintenance Digest - Week of June 2nd to June 8th

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.