ITS Maintenance Digest - Week of October 1st to October 7th

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

Saturday, October 5th  || Time: 9:00am – 9:00pm 

Banner Upgrade: Systems unavailable during this maintenance

  • myUNBC (Limited functionality) 
  • Banner Admin Pages – BANPROD, BPREPROD, BQAWEEK
  • UNBC Online Services (Student, Alumni and Employee)
  • UNBC Password Management Services
  • UNBC Online Phone List
  • FAST
  • Argos

Monday, October 7th  || Time: 11:00pm – 1:00am

UNBC.ca Migrations and Updates: www.unbc.ca will be unavailable

  • Old media releases migration - missed from previous migration
  • Other changes from Web team

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.