ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal, our.unbc. ca for Employees, support.unbc.ca and on unbc.ca /its.  Please see one of these locations for maintenance notices.

ITS Maintenance Notice:Tuesday, September 20^th  || Time: 10:30pm

Windows Workstation patching (all desktops and laptops running Windows)

• Windows Workstation Patching - Important information regarding the release and install of Software Security Updates for UNBC Workstations
• Security Updates are available to install from Tuesday, September 20^th at 12:30pm
• Please follow restart instructions prior to the Thursday, September 22^nd  at 10:30pm, when restarts will occur automatically

ITS Maintenance Notice:  Wednesday, September 21^st || Time: 10:00pm – 4:00am

SharePoint Server Maintenance: All SharePoint sites require patching and will be unavailable

• myUNBC - Student Portal
• Please note that Learn/Blackboard and UNBC Online Services can still be accessed through unbc.ca/login
• Our.unbc.ca
• Bog.unbc.ca
• Please note that this maintenance does not involve SharePoint Online (Teams/OneDrive) environments

ITS Maintenance Notice: Thursday, September 22^nd  || Time: 10:00pm – 4:00am

Windows Server Maintenance

• All Windows Servers are impacted – FAST access may be intermittent during this window.

Linux Host Maintenance

• All Linux hosts are impacted – Learn access may be intermittent during this window.

ITS Upcoming Maintenance Notice: Monday, September 26^th || 8:00pm

SharePoint Farm Patching: All SharePoint sites require patching and will be unavailable.

• myUNBC - Student Portal
• Please note that Learn/Blackboard and UNBC Online Services can still be accessed through unbc.ca/login
• Our.unbc.ca
• Bog.unbc.ca
• Please note that this maintenance does not involve SharePoint Online (Teams/OneDrive) environments

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

• Telephone: 250-960-5321
• Toll Free: 866-960-5321
• Email: support@unbc.ca
• Web: unbc.ca/its
• Customer Support Portal:  support.unbc.ca
• Service Desk hours: Monday - Friday 8:00am to 4:00pm
  • Closed daily from 12:00pm to 12:30pm
• Located on the second floor of the Teaching Lab, room 8-264.