ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Notice: Tuesday, May 30^th || Time: 1:00pm to 2:00pm

Lists.unbca.ca will be unavailable during this maintenance.

ITS Maintenance Notice: Wednesday, May 31^st  || 12:00pm – 1:00pm

Printer Certificate Renewal: All Ricoh printers will experience a brief service interruption.

All UNBC campus’s will be affected - Prince George, Terrace, Fort St. John & Quesnel.

Note: If your default printer is unable to print please contact the Service Desk.

ITS Maintenance Notice: Thursday, June 1^st  || Time: 10:00pm – 2:00am

Internet services will be intermittent during this maintenance.

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

IT Service Desk Contact Information:

• Telephone: 250-960-5321
• Toll Free: 866-960-5321
• Email: support@unbc.ca
• Web: unbc.ca/its
• Customer Support Portal:  support.unbc.ca
• Service Desk hours: Monday - Friday 8:00am to 4:00pm
  • Closed daily from 12:00pm to 12:30pm
• Located on the second floor of the Teaching Lab, room 8-264.