The Library is here to help you successfully find, access, and use scholarly resources. Where is this?

One of the best ways to get research help is to drop by the Research Help Desk. Fall, Winter, Spring, and Summer semester hours are listed below. The librarians and support staff at the Research Help Desk are happy to answer questions about finding, accessing, and using scholarly resources. If you are having trouble with any part of the research process, or simply want to find out more about library resources, this is the best place to ask.

If you can’t physically get to the Reference Desk, don’t worry; there are many other ways to reach us. Check out this page for hours and service points.

Service Points

• Email: library@unbc.ca
• Text the Library: (250) 999-0478
• Phone: (250) 960-6475
  • Long distance: 1-888-440-3440 within area code 250, select "2" for the library.
• Ask a Librarian Chat Widget: click "Ask Us" in the right side of the library website's main menu, just beside the "Login" button. 

And you are always welcome to drop by in person! For a research consultation, contact your Subject Librarian.

You can also check out our frequently asked questions. Looking for research help specific to a course or subject? Check out our Subject Guides!

Report a Problem

If you've found a broken link, or a resource that doesn't work, please let us know! We have a team of folks who will work to get you access to what you need. We generally respond to you the next business day.

Here's a link directly to the Report a Problem form. Please fill in as much information as you can and include permalinks and screenshots if possible. 

Click here for more information. 

Research Help Desk Hours

	Fall and Winter Semesters	Spring and Summer Semesters
Monday	11 am to 4 pm	11 am to 3 pm
Tuesday	11 am to 4 pm	11 am to 3 pm
Wednesday	11 am to 4 pm	11 am to 3 pm
Thursday	11 am to 3 pm	11 am to 3 pm
Friday	11 am to 3 pm	11 am to 3 pm
Saturday	Closed	Closed
Sunday	Closed	Closed