Applicants can access important resources early in the application cycle, as well as use our secure email communication for their admission decisions and important information about their application to UNBC.
Overview
Once you have submitted your application and our office has completed an initial review, you will receive an email from our Information Technology Services (ITS) office with instructions on how to access your UNBC account and mailbox.
If you are an alumni of UNBC, please DO NOT use your alumni email. You must use your student email address to sign up to the dashboard. IT will have reset your student email address to AD in order for you to access your dashboard if you did not receive notification from IT.
If an applicant has multiple UNBC email address (staff/faculty/alumni), please use your student email address that IT has sent to you. You will be required to use your student email to login applicant dashboard (e.g. teststudent@unbc.ca).
Example of IT notification to applicant:
Your UNBC account is almost ready!
If you have applied to UNBC for admission and have questions about why you are receiving this email, visit this link for more information.
Please click here and follow the on-screen instructions to activate your account
| Username | tests |
| UNBC User ID | 12345678 |
| Activation PIN | E452E672 |
If you've already activated your account, you can access UNBC Services (including your email account) through the UNBC login centre
Many UNBC systems/services (including your email account) use Microsoft 365 Single Sign On (SSO). When prompted for a username/email address, please enter tests@unbc.ca (Note: this is your UNBC email address)
You will need to register for Multi-Factor Authentication (MFA) on your account within 30 days after account creation to access systems/services through M365 SSO. To avoid potential issues with account access, please register for MFA as soon as possible:
If you have any issues activating your account or registering for MFA, please do not hesitate to contact the UNBC IT Service Desk.
Tip: If you have not received an invitation to access your UNBC student email account, check your spam folder and contact us if you cannot find it:
- Undergraduate admissions: admissions@unbc.ca
- Graduate admissions: FutureGradStudents@unbc.ca
Forgot your account password?
Visit the IT Services website for information on how to reset your password.
Use your UNBC email address to:
- Receive notifications regarding application
- Update us on the status of your decision
- Send attachments (like transcripts, statement of intent, etc.), to our Admissions team
- Access important emails from our UNBC Admissions team, including Applicant Dashboard notifications, as well as pertinent messages designed for all UNBC applicants/students.
Coming Soon
In the future, we anticipate enhancements to this service will include access to apply for awards and make payments. Currently, applicants must be admitted accessing these resources directly.
Tips and troubleshooting
Forwarding your UNBC email
If you are not regularly checking your UNBC email account, we recommend setting up email forwarding to an email address you do check regularly. Visit the email forwarding knowledgebase article for instructions.
Note that we will expect you to reply from your UNBC student email account, particularly when you are sending attachments and for any communication related to your application or student information.
Forgot your account password?
Visit the IT Services website for information on how to reset your password.
Make sure UNBC emails aren’t being filtered as spam or junk mail by your email provider
We recommend ensuring that UNBC student email address is not being blocked by your email provider or filtered to your junk/spam folder. Below, you can find information for common email providers:
Gmail: https://support.google.com/mail/answer/1366858
Outlook/Hotmail: https://support.microsoft.com/en-us/office/block-or-allow-junk-email-se…