ITS Maintenance Notice: Banner Upgrade || Saturday, December 30th || Time: 9:00am to 9:00pm

ITS Maintenance Notice: Saturday, December 30th || Time: 9:00am to 9:00pm

Banner Upgrade - Systems Unavailable during this maintenance:

  • Banner Admin Pages – BANPROD, BPREPROD, BQAWEEK, BSTAGE
  • UNBC Online Services (Student, Alumni and Employee)
  • Ellucian Experience/Student Portal
  • UNBC Password Management Services
  • UNBC Online Phone List
  • FAST
  • Argos

Contact Information

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions, please contact the IT Service Desk using the information below.

 IT Service Desk Contact Information:

  • Telephone: 250-960-5321
  • Toll Free: 866-960-5321
  • Email: support@unbc.ca
  • Web: unbc.ca/its
  • Customer Support Portal:  support.unbc.ca
  • Service Desk hours: Monday - Friday 8:00am to 4:00pm
    • Closed daily from 12:00pm to 12:30pm
  • Located on the second floor of the Teaching Lab, room 8-264.