IT Service Desk

Phone: 250-960-5321 (Local 25321)
Toll-free: 1-866-960-5321
Email: support@unbc.ca
Location: LAB 8-262

Hours of operation

Monday to Friday
8:00 a.m. to 4:00 p.m.
Closed daily from 12:00 p.m. to 12:30 p.m.

IT Support System

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ITS Maintenance Digest - Week of June 2nd to June 8th

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of May 5 to 11

ITS maintenance information for this week:

ITS Maintenance Digest - Week of April 16th to April 22nd

ITS Maintenance/Information for this week:

This is your weekly digest of system maintenance/information and downtime. All notices are also posted on the myUNBC Student Portal (Ellucian Experience), gounbc.sharepoint.com for Employees, support.unbc.ca and on unbc.ca /its. Please see one of these locations for maintenance notices.

ITS Maintenance Digest - Week of April 7 to April 13th

ITS Information Notice: Missing Portal Cards in Ellucian Experience

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ITS Customer Support - need help from ITS?

Aug 26, 2021

ITS Customer Support Information

All UNBC Students and Employees have access to the ITS Customer Support Portal

Our Customer Support Portal contains Services and Knowledge Base articles for all.

Please visit the following link. Your UNBC credentials will allow access and the ability to create a ticket.

ITS Support - Need Help? Click here and login

Thank you for your assistance while we keep our systems maintained and secure. If there are any questions please contact the IT Service Desk using the information below.

Contact Information

IT Service Desk Contact Information:

Location: Prince George Campus 8-265
Email: support@unbc.ca
Web: unbc.ca/its
ITS Customer Support Portal: support.unbc.ca