How to request a refund
In order to process a refund, UNBC requires a student refund request form to be completed and sent back to us from your UNBC Student email address. We cannot process a refund without a student refund request form.
If you would like to receive your refund via direct deposit:
- Please complete and return the direct deposit authorization form and attach a copy of a void cheque/direct deposit form from your financial institution.
- These documents must be sent from your UNBC student email address.
If you would like a cheque mailed to you:
- Please log into your UNBC student account and ensure your mailing address is up to date.
Please email the completed documents to refunds@unbc.ca.
Once we have received all three documents from your UNBC email address (student refund request form, direct deposit authorization form, and void cheque/direct deposit form from bank), the Finance department will review your account and issue a refund.
If you have lost access to your student account, please email IT Services at support@unbc.ca or call 250-960-5321 and they can assist with restoring your access.