The Residential Tenancy Act

The Residential Tenancy Actis a provincial law that states what your legal rights are as a tenant. This Act sets out rules for both you and your landlord. There is a government office called the Residential Tenancy Branch. If you encounter a problem, the Residential Tenancy Branch has trained staff who can provide information about the Act and its application to your specific circumstances.

Offices are located in Vancouver, Victoria, and Kelowna:

Kelowna
305 - 478 Bernard Avenue

Kelowna, BC V1Y 6N7

Phone: 1-800-665-8779

Victoria
101 - 3350 Douglas Street
Victoria, BC, V8Z 3L1
Phone: 250-387-1602
Vancouver
400 - 5021 Kingsway
Burnaby, BC, V5H 4A5
Phone: 604-660-1020

For outside Greater Vancouver or Victoria call toll free at 1-800-665-8779.