As the pace of change continues to accelerate and the business environment becomes more complex and uncertain, leaders frequently find themselves under pressure to make critical decisions often with little information and time, and to produce results. How a leader reacts in these challenging situations has a direct impact on their personal and team productivity, their relationships with colleagues and business performance.

To increase success, leaders need to improve their self-awareness and identify and implement strategies to manage their emotions and reactions to consistently produce more positive outcomes. 

Duration: Two half-days

Delivery: Virtual live

Utilizing the EQi-2.0 Model of Emotional Intelligence and your own personalized EQi profile, this course will help you understand your leadership potential and derailers as well as techniques to develop your emotional intelligence.

Maximizing your Emotional Intelligence can be completed as a stand-alone course or as an elective within the Executive Leadership Associate Certificate.

It is also available as a custom offering. Please contact us at cstudies@unbc.ca to set up a course date and time that works for you and your organization.

Who should attend?

Leaders at all levels: vice presidents, directors, managers.

About the instructor - Adrienne Serrao

With over 20 years of coaching and facilitation experience, Adrienne brings a wealth of expertise in leadership development and communications. She creates a safe and nurturing space for participants to experiment and gain confidence as they develop strong skills. 

Having worked with a variety of audiences from the corporate, non-profit and government sectors, Adrienne’s highly collaborative and energetic style keep audiences engaged. She holds a MA in Leadership and Organization Development, is an ICF-certified coach and is certified in the EQI 2.0 assessment.