Executive Leadership: Communicating for Clarity
Communication is one of the most important factors influencing the success of organizations and individuals. Enhance your ability to communicate with others clearly and effectively.
Communication errors and misunderstandings can result in lost opportunities, lost productivity and worst of all, lost customers or clients. This course combines concepts developed through research with a prime model and key tools that give you the skills you need to communicate more clearly. The solution is not more communication, but clearer communication.
Duration: One day
Delivery: Virtual live
Learn how to effectively use facts, episodes and feelings. Use the KUBA Method to enhance your questioning, listening and responding skills and enable clarity for yourself and others. Gain insights into communication encouragers and discouragers.
Communicating for Clarity can be completed as a stand-alone course or as an elective within the Executive Leadership Associate Certificate.
It is also available as a custom offering. Please contact us at cstudies@unbc.ca to set up a course date and time that works for you and your organization.
Who should attend?
Leaders at all levels who want to become more effective communicators by ensuring that the message they send is the message that is received.
Learning Outcomes
- Develop messages that have appeal.
- Identify your own personal needs and customize your message to ensure you get what you need from the communication.
- Identify the personal needs of others and customize the communication to ensure you get what they need from the communication.
- Structure messages to enable others to engage in the communication and take appropriate action.
- Use a variety of Question types to explore the opinions and insights of others.
- Use specific communication techniques to demonstrate understanding and interest and to guide the communication.
- Listen more effectively.
Course Requirements
Students must have a computer with a webcam in order to attend class and participate in exercises and knowledge checks. Students are required to attend at least 80% of class time.
Course Prerequisites
Prework for this course will be provided. It should be completed in advance and brought to class.
Details
Course Cancellations
Please note that courses may be cancelled at any time due to low enrolment. Upon cancellation, registrants will receive a full refund.