What is PCSE-R?

The Provost’s Committee on Strategic Enrolment - Retention (PCSE-R) is an action arising from the 2017 Academic Action Plan focusing on strategic enrolment management.  For the 2024-25 academic year, the PCSE-R will have primary focus on retention.

Terms of Reference for the Provost’s Committee on Strategic Enrolment - Retention (PCSE-R).

Informed by the University’s 2023 Strategic Plan READY, the 2017 Academic Action Plan, and the UNBC Board of Governors directions, the PCSE-R will focus on the following areas:

• First Year Student Experience and Retention.
• Digital Transformation: Assessment of UNBC’s digital tools to support retention and phased implementation of the TargetX CRM’s Retention Suite and expanded utilization of Recruitment Suite for pre-arrival Advising and Orientation communications.
• Data Collection and Provision: Actionable intelligence and meaningful target-setting through enrolment and completion data and student feedback collected at select stages of the student journey.

The PCSE-R will determine its own methods for addressing the above four priorities for 2024-25, which may include organizing action committees, workshops, information sessions, surveys, or other methods of engagement.  The PCSE-R will work collaboratively across all relevant areas of the University, and with the Provost Committee on Pedagogical Practices. Further examples of activities may include:

• Gather existing training materials and share resources with university stakeholders.
• Identify exemplars/champions in each of the respective areas.
• Document their practices and create spaces for them to share their experiences.
• Deliver information sessions in targeted areas for interested UNBC members related to student experience and retention.
• Create retention strategies for awareness, promotion and encouragement/engagement for their particular areas.
• Work to create more detailed information on the areas noted above.
• Go directly to the staff meetings, faculty councils, departments, and individual staff or faculty members for more depth of understanding of their practices.
• Communicate results to the Provost, Senate, Faculty Councils, and Council of Deans.

Membership of the PCSE-R:

• Chaired primarily by the Senior Director of Enrolment Management and Strategy, with the Director of Student Success as Vice Chair.
• Membership (should reflect broad expertise and regional distribution):
  • Two faculty members (tenure/tenure-track, SLI, or SI) from different Faculties appointed by the Council of Deans.
  • Two faculty or staff members appointed by the Provost.
  • One Librarian appointed by the University Librarian.
  • Undergraduate student representative appointed by NUGSS
  • Graduate student representative appointed by the GSS
  • Director Centre of Teaching Learning, and Technology (or delegate)
  • Senior Institutional Research Analyst
  • Three staff or exempt members from the Student Success and/or Office of the Registrar portfolios.

Outcomes:

• A report to the Provost and SCAAf on each of the three areas of priority for the May or June 2025 meeting.
  • Each report will provide an overview, actions taken, and recommendations for further development.