Reporting to the Acting Director, Business Services, this position provides strategic leadership and direct supervision of staff and contractors within the Retail Services units (Bookstore and Copy Services). The position operates in a complex fluid environment where creative energy and action orientation is required.

The Manager of Retail Services supports service excellence and provides leadership for Retail Services. The Manager is responsible for the development of revenue generating activities though the purchase and resale of goods and services that fulfill academic, school spirit and lifestyle needs to the UNBC community as well as the general public. A key component of this role is responsibility of exclusive provider of all UNBC branded products.

This is a highly collaborative position that works closely with many internal departments and student groups to support events, initiatives and specialized services. In addition, the position fosters relationships with external vendors and community members to optimize profitability, develop new revenue streams and represent the University.